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WEBSITE TERMS & CONDITIONS

REFUND POLICY

If you are dissatisfied with the goods and services provided to you by Library Essential Ltd. we advise you to make this known as soon as possible to the owners and directors of the company so that a solution can be offered without delay.  We would encourage you to either email the team at hello@libraryessential.com or telephone us on +44 (0) 207 352 2480. Library Essential will offer an exchange, rather than a refund for products and/or services not deemed to the clients' expectations. You can request an exchange by email (hello@libraryessential.com), postal mail (55 Redcliffe Road, SW10 9NQ, London, UK) or telephone (+44 (0) 207 352 2480). A partial refund may be made in exceptional cases. The exchange and/or refund value is restricted to the original value of the goods sold to you listed in the original invoice.

RESTRICTIONS ON USE OF THE CONTENT OF THE SITE

All images, content and information  ("Materials and Content") appearing on this website belong to Library Essential Ltd. and Wix.com. They are for your general information only. Materials and content displayed on this site may not be copied, distributed, uploaded, reproduced and/or republished without express permission by its owners. Any unauthorised use of the contents of this website may lead to claims for damages and/or may be considered a criminal offence. Furthermore, you agree not to post any harmful, illegal or inappropriate content on our Website.

DISCLAIMER

While we endeavour to keep the Library Essential Ltd. website up-to-date, the services and general information displayed, may at times, display technological issues, be changed and/or removed without notice. Library Essential Ltd. reserves the right to make such amends without notice to you and its sites' visitors.

THIRD PARTIES

This website contains links to third party websites that are not owned or controlled by Library Essential Ltd. As a result the company has no control over what is displayed on third party websites and cannot be held responsible for the content and practices of those third party sites linked to by Library Essential Ltd. By using the Website, you expressly exempt Library Essential Ltd. from any and all liability arising from your use of a third-party website. 

PRIVACY POLICY

Our company website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to advertise our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 


COOKIES POLICY

In accordance with the GDPR, we must inform that we are using "cookies" on our site. These are small data points that are put on your computer's hard disk for record-keeping purposes. 

We collect two types of information regarding our Visitors and Users:

  1.  Session (Transient) cookies: information stored in the form of a 'session identification' that does not personally identify the user. Un-identified and non-identifiable information pertaining to a Visitor or un-identified User, which may be made available to us, or collected automatically via his/her use of the Services (“Non-personal Information”). The Non-personal information collected by us mainly consists of technical and aggregated usage information, such as Visitors’ and Users’ browsing and ‘click-stream’ activity on the Services, session heatmaps and scrolls, non-identifying information regarding the Visitor’s or User’s device, operating system, internet browser, screen resolution, language and keyboard settings, internet service provider, referring/exit pages, date/time stamps, etc. These cookies are erased when you close your browser, and do not collect information from your computer.

  2. Persistent (Permanent or Stored) cookies: Individually identifiable information, specifically information that identifies an individual or may with best efforts allow for the identification of an individual, or may be of private or sensitive nature (“Personal Information”). The Personal Information captured, in large part, consists of contact details (e.g., e-mail address, phone number, name) details regarding a browsing or usage session (IP address, Geo-location and/or device unique identifier),details regarding connected third party accounts (such as the e-mail), communications (including those made through or uploaded to our Services), and any other Personal Information given to us by Visitors and/or Users through their access to and/or use of the Services. To avoid any doubt, any Non-personal Information that is associated or connected to Personal Information is considered and treated by Library Essential Ltd. as Personal Information, as long as such connection is in existence.

LEGAL INFORMATION

Company Number: 11858966

Copyright © 2019 Library Essential Ltd. Any rights not expressly granted herein are reserved.